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(Moncton, NB) Masitek Instruments Inc., the global leader of smart in-line sensing technology, is proud to announce they have been awarded with International Organization for Standardization (ISO) 9001:2015 certification by NSF International. By meeting the extensive criteria for this standard, Masitek has affirmed its commitment and ability to consistently deliver quality solutions through continuous improvement of its products, customer service and internal processes.
“Masitek has always worked tirelessly to achieve the quality standards our customers expect. Based on our customer feedback and extensive testing, we have long been confident in our sensor repeatability and product quality; however, this certifies that Masitek’s technology, people and process have been vetted against the rigid quality standards outlined by the ISO,” explains Larry Doherty, Masitek’s COO and lead for the company’s certification efforts.
ISO 9001:2015 is a customer-centric standard which utilizes fundamental concepts and principles of quality management to ensure sustained success. Among the most widely recognized ISO standards, 9001:2015 quality certification reinforces both customer and supply chain confidence.
Doherty continues, “This process confirmed and validated the quality that we have in our processes, and ultimately was a catalyst for our team to be even more efficient in our pursuit of excellence. It really was about standardizing processes in a complete and agile manner which allowed us to identify opportunities to better serve our global client base using technology, more automated processes and an improved knowledge base.”
Beyond standardization, Masitek is leveraging collaboration and project tracking software to centralize and manage improved processes and documentation on a continuous basis.
“Throughout this process, I have witnessed Masitek’s commitment to their customers,” comments Brent Annesty of ISO Atlantic Consulting Inc. “Going forward, their team is even better equipped to do so, regardless of whether it’s specifying new products, bringing employees on-board or collaborating on research and development projects. ISO is now a baseline for efficiency on all future projects by standardizing the most efficient approach.”
“As with most of our improvements, the decision to pursue ISO 9001:2015 certification was customer driven. We make it a point of listening to our clients and ensuring that Masitek satisfies their expectation. The ISO certification reinforces this integral element of our mission,” concludes Tracy Clinch, Masitek President and CEO.
Masitek’s ISO 9001:2015 certification is accredited by NSF International, an independent accreditation organization that tests, audits and certifies products and systems as well as provide education and risk management.
Masitek Instruments Inc. offers state-of-the-art, real-time wireless detection and reporting technologies designed to immediately identify and quantify damage to fragile goods in production, packaging and distribution systems for handlers and manufacturers around the world in the food, beverage and pharmaceutical industries. Masitek’s innovative smart in-line sensor technology helps reduce downtime, enhance product integrity and increase global scalability, productivity and profits. Masitek has grown to become the global leader in smart in-line sensors with installations in Fortune 1000 companies around the world.
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"As with most of our improvements, the decision to pursue ISO 9001:2015 certification was customer driven. We make it a point of listening to our clients and ensuring that Masitek satisfies their expectation."